wnidb's Privacy Policy
This document provides a complete description of how your personal information is collected, stored, and kept secure on the wnidb platform.
Your Privacy Is Our Responsibility
wnidb operates as a safe and reliable online gaming platform for players in Bangladesh. We handle the personal information you share with us while using our services with great care and security. This privacy policy clearly tells you what information we collect, why we collect it, how we use it, and what your rights are.
By using the wnidb website or services, you are considered to have accepted the terms of this privacy policy. If you have any questions, please contact us.
Important: This policy applies only to individuals aged 21 and above. wnidb does not knowingly collect any information from minors.
What Information We Collect
1 Information Provided Directly
When you create an account on wnidb or use our services, you provide the following information:
- Full name and date of birth (for age verification)
- Email address and contact details
- Preferred payment method details (bKash, Nagad, Rocket, Upay, bank transfer)
- Documents required for identity verification
- Any information provided when contacting us
2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identifiers
- Browser type, version, and language settings
- Account login and logout times (Bangladesh Standard Time, UTC+6)
- Pages visited, links clicked, and navigation patterns
- Transaction history and gaming activity records
- Information collected through cookies and similar tracking technologies
3 Information Received from Third Parties
In some cases we may also receive information from third parties, such as:
- Transaction verification information from payment processors
- Confirmations received from identity verification services
- Risk assessment information from fraud prevention services
- Information received from government or regulatory bodies under legal obligations
4 Purposes for Using Information
wnidb uses your information only for the specific purposes listed below:
- Account creation, management, and identity verification
- Processing financial transactions including deposits and withdrawals
- Providing customer support via 24/7 live chat and email
- Ensuring platform security and preventing fraudulent activity
- Meeting legal and regulatory obligations
- Improving service quality and adding new features
- Ensuring responsible gaming
Data Security & Disclosure
5 Data Protection Methods
wnidb uses the latest technology to protect your personal information. SSL encryption is active on our platform, keeping all data exchanged between you and our servers secure. We also maintain the following security measures:
- Encrypted databases and secure server infrastructure
- Regular security audits and vulnerability testing
- Strong authentication methods to prevent unauthorized account access
- Data access restricted to authorized staff only
- Automated monitoring systems to detect suspicious activity
6 Sharing Information with Third Parties
wnidb does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in certain limited circumstances:
- Service Providers: Information is shared to a limited extent for essential functions such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, and IT services.
- Legal Obligations: Information may be provided in response to a court order or a lawful request from a legal authority.
- Security Matters: Cooperation with relevant authorities to prevent fraud, money laundering, or other illegal activity.
- Business Transfers: Information may be transferred in the event of a merger or acquisition, in which case you will be notified.
7 Cookie Policy
The wnidb website uses cookies and similar technologies. Cookies are small text files stored on your device that help us improve our services. We use the following types of cookies:
- Essential Cookies: Required for core platform functionality — login sessions, security tokens.
- Performance Cookies: Help analyse page loading speed and user experience.
- Functionality Cookies: Used to remember your preferences such as language settings.
You can manage cookies through your browser settings, but disabling certain essential cookies may limit platform functionality.
8 Data Retention Period
wnidb retains your information only for as long as necessary. As a general policy:
- Information for active accounts is retained for the duration of the account.
- Some information may be kept after account closure for as long as needed to meet legal obligations.
- Financial transaction records are retained for the period required by applicable law.
- After the specified period, information is securely deleted or anonymised.
Your Rights & What You Can Do
9 User Rights
As a wnidb user, you have the following rights regarding your own information:
- Right of Access: The right to request what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Right to Restrict Processing: The right to object to the use of your information for specific purposes.
- Right to Data Portability: The right to receive a copy of your information.
To exercise these rights, email [email protected] or contact us via 24/7 live chat.
10 Marketing Communications
If you do not wish to receive promotional emails and notifications from wnidb, you can unsubscribe at any time. Important account-related notices such as security alerts and transaction confirmations will always be sent — opting out of these is not possible.
11 International Data Transfers
wnidb may process data in various countries to serve players in Bangladesh. In such cases, we ensure that wherever your information is sent, protection equivalent to the standard described in this policy is maintained. All our partners and service providers are required to uphold the same level of data protection.
12 Protection of Children's and Minors' Information
wnidb strictly prohibits providing services to anyone under 21 years of age. We do not knowingly collect personal information from any minor. An age verification process is conducted at the time of account creation. If a minor's information has entered our system in any way, steps will be taken to delete it immediately.
Policy Updates & Contact
13 Third-Party Links & Services
The wnidb platform may contain links to third-party websites or services. These external sites have their own privacy policies and wnidb is not responsible for them. We advise you to read the privacy policy of any third-party site before providing information on it.
14 Responsible Gaming & Data
wnidb monitors gaming activity data to ensure responsible gaming. By analysing your gaming history, transaction patterns, and spending trends, we can identify problematic gaming behaviour and provide appropriate support. This monitoring is carried out in your interest. To learn more, visit our Responsible Gaming page.
15 Changes to This Policy
wnidb reserves the right to update this privacy policy as needed. For any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A clear notice will be displayed on the platform.
- The "Last Updated" date at the top of the page will change.
Continuing to use the platform after a revised policy is published will be considered acceptance of the new policy. We therefore recommend reviewing our privacy policy regularly.
Contact Us
Submit any privacy-related requests or complaints through the channels above. Our team will get back to you as soon as possible.
Play Safe at wnidb
With SSL encryption and fair play assured, wnidb protects your information and funds. Access your account today.